{"id":139,"date":"2026-04-01T05:34:32","date_gmt":"2026-04-01T05:34:32","guid":{"rendered":"https:\/\/freshmindwave.com\/mediqua\/?page_id=139"},"modified":"2026-04-04T13:10:48","modified_gmt":"2026-04-04T13:10:48","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/freshmindwave.com\/mediqua\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><strong>1. Nature of Website<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This website is <strong>not an e-commerce platform<\/strong><\/li>\n\n\n\n<li>It is used only for:\n<ul class=\"wp-block-list\">\n<li>Product information<\/li>\n\n\n\n<li>Lead generation<\/li>\n\n\n\n<li>Customer inquiries<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>No direct purchase contract is formed on the website<\/strong><\/li>\n\n\n\n<li>All sales are completed via:\n<ul class=\"wp-block-list\">\n<li>Phone calls<\/li>\n\n\n\n<li>Emails<\/li>\n\n\n\n<li>WhatsApp<\/li>\n\n\n\n<li>Physical visits and demonstrations<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Sales Process<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer submits inquiry<\/li>\n\n\n\n<li>Company contacts customer<\/li>\n\n\n\n<li>Product demo\/explanation is provided<\/li>\n\n\n\n<li>Pricing and terms are shared<\/li>\n\n\n\n<li>Final purchase is completed offline or via assisted payment<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Pricing &amp; Payment<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prices are communicated during the sales process<\/li>\n\n\n\n<li>Full payment is required before installation<\/li>\n\n\n\n<li>Payments may be collected via:\n<ul class=\"wp-block-list\">\n<li>Bank transfer<\/li>\n\n\n\n<li>Payment links<\/li>\n\n\n\n<li>Approved payment gateways<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>4. EMI Terms (Gateway Compliance)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>EMI is facilitated via third-party providers (Razorpay, PayU, Stripe)<\/li>\n\n\n\n<li>Approval is subject to:\n<ul class=\"wp-block-list\">\n<li>Bank\/financial institution policies<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The Company is not responsible for:\n<ul class=\"wp-block-list\">\n<li>EMI approval or rejection<\/li>\n\n\n\n<li>Interest rates or charges<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>All EMI disputes must be handled with the issuing bank<\/li>\n<\/ul>\n\n\n\n<p><strong>5. No Return \/ Cancellation Policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No return\/refund after installation<\/li>\n\n\n\n<li>Token amount is non-refundable<\/li>\n\n\n\n<li>Cancellation only before installation<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/freshmindwave.com\/mediqua\/refund-cancellation-service-policy\/\" data-type=\"page\" data-id=\"137\">(Refer to Return Policy page)<\/a><\/p>\n\n\n\n<p><strong>6. Installation &amp; Delivery<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No courier shipping<\/li>\n\n\n\n<li>Product delivered and installed by company technician<\/li>\n\n\n\n<li>Installation = final acceptance<\/li>\n\n\n\n<li><a href=\"https:\/\/freshmindwave.com\/mediqua\/shipping-installation-policy\/\" data-type=\"page\" data-id=\"161\">Refer to Installation Policy<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>7. Warranty &amp; Service<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As per product warranty terms<\/li>\n\n\n\n<li>Free service during service period<\/li>\n\n\n\n<li>Paid service after expiry<\/li>\n<\/ul>\n\n\n\n<p><strong>8. User Responsibilities<\/strong><\/p>\n\n\n\n<p>Customer agrees to: Provide correct information, Cooperate during installation, Use product as instructed.<\/p>\n\n\n\n<p><strong>9. Intellectual Property<\/strong><\/p>\n\n\n\n<p>All website content belongs to <strong>FreshMindWave Pvt Ltd<\/strong><\/p>\n\n\n\n<p><strong>10. Limitation of Liability<\/strong><\/p>\n\n\n\n<p>Liability limited to amount paid by customer<\/p>\n\n\n\n<p><strong>11. Fraud &amp; Chargebacks<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fraudulent disputes may lead to legal action<\/li>\n\n\n\n<li>Company reserves right to verify transactions<\/li>\n<\/ul>\n\n\n\n<p><strong>12. Jurisdiction<\/strong><\/p>\n\n\n\n<p>All disputes subject to <strong>Noida, Uttar Pradesh<\/strong><\/p>\n\n\n\n<p><strong>13. Updates<\/strong><\/p>\n\n\n\n<p>Terms may be updated anytime<\/p>\n\n\n\n<p><strong>14. Contact<\/strong><\/p>\n\n\n\n<p>contact (at) freshmindwave.com<br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Nature of Website 2. Sales Process 3. Pricing &amp; Payment 4. EMI Terms (Gateway Compliance) 5. No Return \/ [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-139","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/pages\/139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/comments?post=139"}],"version-history":[{"count":2,"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/pages\/139\/revisions"}],"predecessor-version":[{"id":180,"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/pages\/139\/revisions\/180"}],"wp:attachment":[{"href":"https:\/\/freshmindwave.com\/mediqua\/wp-json\/wp\/v2\/media?parent=139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}